What NPGrads is
NPGrads is an independent academic support service for online students: tutoring, coaching, editing, exam preparation, research and IRB consulting, practicum and internship placement help, and week-by-week coursework support, delivered by credentialed specialists.
We are not affiliated with, endorsed by or sponsored by any university. School names appear here to describe what our specialists know. How you use our support within your program's rules is your call and your responsibility.
Quotes and orders
Everything opens with a free quote setting out scope, timing and price. You owe nothing until you accept it. Work starts once the quote is accepted and the agreed payment or deposit clears. Anything not written into the quote is not part of the order.
Deadlines
The delivery date on an accepted quote is a promise. If anything puts it at risk you hear from us early, not on the day. Where something lands late for reasons on our side and no rescue is agreed, we refund the affected part of the fee.
Revisions and refunds
Written work carries a free revision within seven days of delivery, against the original scope. Refunds beyond the late-delivery case are settled order by order: write to contact@npgrads.com describing what went wrong and a lead reads it, not a form letter.
Confidentiality
Your identity, your school and the contents of your order stay private. Specialists work under standing non-disclosure agreements. Published notes and figures use initials only. We never start a conversation with your school or your employer.
Referrals
The referral program is open to verified NPGrads alumni. Commissions build on completed, paid referred orders and settle monthly; fraudulent, self-referred or charged-back orders do not count. Credit taken instead of cash carries the stated bonus and has no cash value. An account that misrepresents the service can be closed, and commissions already earned on real orders are still paid.
The dull but necessary part
The service is provided as described in each accepted quote, and our liability on any order is capped at what you paid for that order. These terms plus your accepted quote are the whole agreement. If the terms change, the version standing when you accepted your quote is the one that governs it.
